Return & Refund Policy

We r furniture Outlet is committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

1.1 Eligibility for Returns:

• Items must be returned within 30 days from the date of purchase.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Certain items are non-returnable, including clearance items, custom-made orders, and gift cards.

1.2 Process for Returns:

• To initiate a return, please contact our customer service team at werfofurniture@gmail.com or +916361198192 with your order number and reason for return.
• Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
• Items returned without an RMA number will not be accepted.

1.3 Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

2. Refunds

2.1 Processing Refunds:

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within [number] days.

2.2 Partial Refunds:

• Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

2.3 Late or Missing Refunds:

• If you haven’t received a refund within 25 days, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at werfofurniture@gmail.com

3. Exchanges

3.1 Eligibility for Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at werfofurniture@gmail.com or +916361198192.

4. Non-Returnable Items

4.1 List of Non-Returnable Items:

• Clearance items
• Custom-made orders
• Gift cards

5. Damaged or Defective Items

5.1 Reporting Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us within 7 days of receiving the product. Provide a description of the damage or defect and include photos if possible.
• We will work with you to arrange for a repair, replacement, or refund.

6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

We R Furniture Outlet
 Krishnappa Compound, 26/10/1, 1st Floor, 5th Cross, 80th Feet Rd, Sector 3, Mangammanapalya, Bengaluru, Karnataka 560068

werfofurniture@gmail.com

+916361198192